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This is one of a series of workbooks, the ideal way to activate and reinforce learning.
Carefully constructed and structured to develop managerial skills gradually, the books clearly demonstrate how the techniques learned can help readers in their day-to-day work. With exercises and examples, case studies and sample scenarios, these open learning study guides provide an inexpensive, yet highly effective, solution to staff development.
Richard Gould
60 pages
Paperback
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