Confidence is emerging as a key attribute in the workplace for all sectors and at all levels.
Business environments are complex, volatile, and sensitive - and this puts a huge premium on confidence - the ability to pass through stressful moments without becoming ruffled, the skill to shape up to challenges with calm and self-belief.
The Confidence Zone is a six part series to help boost self confidence in all kinds of situations and at all levels. It offers powerful but simple techniques that everyone can use and adapt, bringing confident working within everyone's grasp.
Programme 3 - Selling Yourself
Michael Stott is a Sculptural Artist working in metal. 5 years ago he was a boiler maker in Huddersfield but was made redundant. A long period of unemployment left him with very low self esteem.
He got the inspiration to start making garden features in metal after watching Home Front in the Garden. Michael feels very confident in his workshop but the moment he has to go out and deal with clients he feels like a fish out of water. He has a real confidence problem with his interpersonal skills particularly when talking to people he refers to as shirts. His friend and manager Richard Tynes thinks that Michael has the potential to do really well but only if he can start talking to clients.
Before We'll see Michael as he goes to meet a new client for the first time and try to get a commission for a fountain. Tony Mills is an ex director a British Nuclear Fuels and just the kind of shirt that Michael feels uncomfortable.
Make Over
IMPACT
· Michael will do a 30 sec commercial to look at how he sells himself and a 1 minute commercial re sculpture.
Ros will review of body language.
Who is his audience? Psycho-Geometrics. Quick exercise to work out the characteristics of your audience. He needs to think like a listener.
· THINKING
Stressed thinking versus relaxed thinking. One minute breathing exercise.
· FEELING
Networking for success is about relationship forming. Ros will give him an exercise in which he has to get to know her in 2 minutes. What does he ask? How rewarding is he to talk to?
Ros will teach him networking skills and then take him into the street to practice on passers
· ACTION
Ros will ask Mick to present a poem to see whether he can communicate using tone of voice and body language. Ros will ask him to present his wares to a group for feedback-would they buy from him?
The learning messages are;-
Impact - Creating a confident impression through the use of confident body language, even if that's not totally the way you feel inside..
Thinking- Relaxed thinking by questioning every thought with so then what?until you realise you can cope with the worst situations.
Feeling - Conditioning yourself to feel more positive and confident
Action - Putting your new found confidence to the test - the more you put the techniques in to practice the more your confidence will grow.
Confidence breeds success and transforms business. A business which helps its employees to feel more confident with each other and with customers stands an improved chance of being successful.
Length 15 minutes
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