After a work working on the frontline in one of his own Radisson Edwardian hotels, David Batts says frankly 'I'm surprised we're not getting more complaints.' He uncovers inflated pricing for tiny rooms, poor staff conditions and disorganisation.
Subjects covered include:
· 360 degree feedback
· quality control
From Back to the Floor Series 5
Duration 30 minutes.
Certificate UC
Released 1999
Contents - 1 x DVD
One of the 'Business on TV' series of BBC television programmes for use in business learning. The series covers subjects such as:
·Business Case Studies
·Corporate Take-Overs
·Communication Breakdown
·Finance
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